Privacy Policy
Introduction
CreatorPlatform ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, tools, and services (the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We only collect the information necessary to provide and improve our Service. This includes:
- Account Information: When you register, we collect your email address, username, and profile details.
- Third-Party Integrations: If you link accounts like Twitch or Kick, we receive basic profile data permitted by those platforms.
- User Content: Data you upload, such as affiliate links, bonus hunt tracking data, and custom website configurations.
How We Use Your Information
The information we collect is used strictly for operational purposes. We use your data to:
- Create, manage, and secure your account.
- Provide you with access to our tools, overlays, and custom websites.
- Process any payments or subscriptions you initiate.
- Respond to customer support requests and communicate service updates.
- Detect and prevent fraud, abuse, or security incidents.
How We Share Your Information
We do not sell, rent, or trade your personal data. We only share your information in the following limited circumstances:
- Service Providers: We share data with trusted third-party services (like secure hosting servers and payment processors) strictly to operate our platform.
- Legal Requirements: We will disclose your information if required by law, court order, or governmental request to protect our legal rights.
- Protection of Rights: We may share information to investigate violations of our Terms of Service or to protect the safety of our users.
Third-Party Links and APIs
Our Service includes tools for streamers and may contain links to external websites, including online casinos or affiliate partners. We are not responsible for the privacy practices or content of these third-party sites. Your interactions with any third-party links, APIs, or services are governed solely by their respective privacy policies.
Cookies
We use essential cookies to maintain your active session and keep you logged into your account.
Data Retention and Deletion
We retain your personal information for as long as your account is active. If you wish to delete your account, you may request full data deletion by contacting us. Upon receiving a valid request, we will remove your personal data from our active databases, except where we are legally required to retain specific records (such as transaction history).
Your Privacy Rights
You have the right to access, update, or delete the personal information we hold about you. You can manage most of your data directly within your account settings. For full account erasure or to request a copy of your data, please contact our support team.
Children's Privacy
Our Service is strictly not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a user under 18 has provided us with personal data, we will immediately terminate the account and delete the information.
Discord Bot Integration
When you invite the Creatorplatform bot to your Discord server, we store your Discord Server ID to link it to your account. When a Guess Balance hunt is active, the bot reads message content strictly within the designated guess channel to process giveaway entries (recording the username, Discord ID, and guess amount). The bot does not read messages in any other channels, and we do not store the text of your messages permanently.
Contact Information
If you have any questions, concerns, or need support regarding this Privacy Policy, please feel free to reach out to us at: